PNW COMPONENTS DEALER TERMS AND CONDITIONS

1.) All discounts and freight charges for which the retailer qualifies are deductible with on time payment. No such discounts or special pricing or freight charges are deductible when a payment is late regardless of terms specified in individual Retailer Guides. 

2.) Credit terms are at the absolute discretion of PNW Components, Inc. who may terminate, alter or deny terms without notice and cause. 

3.) All past due accounts accrue interest at 1-1/2% per month on the declining unpaid balance. The accrual of interest does not authorize the Retailer to defer payment of any indebtedness beyond the credit terms stated herein. 

4.) In the event of delinquency of any account, Retailer or Distributor agrees to pay all collection costs, reasonable attorney’s fees and court costs incurred in the collection of said account. 

5.) If the terms and conditions are different on the invoice than was previously understood by the Retailer or Distributor, it is the responsibility of the Retailer or Distributor to notify PNW Components of that misunderstanding within 15 days of date of invoice. Failure to do so will render the invoice an accurate document; payable within the terms stated on it. 

6.) Goods refused upon delivery will incur a restocking fee of 10% of the wholesale price of the parts, plus any shipping costs incurred on the order. This amount will be due immediately. 

7.) Assembly & Safety Responsibility

The short version: You're the expert installing our parts. If something goes wrong because of how it was installed, PNW assumes no responsibility for this. Make sure every bike leaves your shop safe and properly assembled.

The full legal language: Retailer certifies by signing below that PNW Components will leave the Retailer or Distributor in accordance with Title 16 CFR, part 1512 (CPSC regulations) and the current Barnett’s Bicycle Manual. Retailer agrees to defend and indemnify PNW in all cases where it is alleged that a bicycle related injury was caused in whole or in part by an assembly issue or failure to follow Barnett’s Bicycle Manual. Dealer agrees that it shall not deliver any PNW Components part to any customer unless Dealer is satisfied that the bicycle is properly assembled per industry standards and/or any PNW instructions, adjusted, and reasonably safe for use by Dealer’s customer. Dealer is solely responsible to see that this work is performed in a proper and careful manner; to assure reasonable safety, owner and user satisfaction, and to protect Dealer and PNW from lawsuits by owners and users of PNW products. 

8.) Will provide copy of consumer’s proof of purchase to PNW Components in order to process a warranty claim. 

9.) Provide all user’s/owner’s manuals or other instructions/warnings shipped with the product to all consumers purchasing PNW products. At the time of sale, and as requested by PNW or as noted in the owners/user manual, instruct purchasers on all points of operation. All of PNW’s user manuals are located on their website at https://www.pnwcomponents.com/pages/owners-manuals

10.) Provide an estimate of the costs of warranty/repair labor and warranty freight charges (to PNW Components physical location without cost to PNW unless PNW agrees otherwise in writing) to all consumers prior to initiating the warranty review process. 

11.) Customer Records & Recalls

The short version: Keep records of who buys our stuff for 5 years. If we ever have a recall, we'll need you to send us that customer list within 15 days so we can reach them. We're counting on you to help us keep riders safe.

The full legal language: Maintain contact information for all purchasers of PNW products for 5 years from the date of purchase. In the event of a recall, provide PNW with written lists of all consumer names and contact information of those who purchased the item (within 15 days of a request from PNW). Cooperate fully with PNW and/or any government authorities with respect to any PNW product recalls. 

12.) Agree to receive all communications from PNW via email, internet (i.e. via retailer login account at PNW retailer site) and will advise PNW within 30 days of any changes in phone, email or physical address. 

13.) Failure to comply with PNW Components terms and conditions will result in the loss of your dealership status, and loss of any earned discounts or freight allowances on unpaid invoices. 

14.) Dealer or Distributor agrees to diligently enforce and protect PNW’s Minimum Advertised Price (MAP). If PNW product is found to be sold at lower than MAP, PNW reserves the right to terminate this agreement. PNW will exercise a 2-warning rule for their MAP policy on a 12-month rolling basis. After the second warning, the Agreement is duly terminated. Up to date MAP will always be listed for each product on PNW’s website, www.pnwcomponents.com. 

 

PNW COMPONENTS MAP POLICY

1. Introduction 

As a high-end manufacturer of mountain biking components, PNW Components, Inc. (“PNW”) is focused on maintaining high margins for our authorized reseller network. In recognition of the investment in time and resources required for our high-quality resellers to provide the level of customer service and product knowledge expected from our customers, PNW is committed to enforcing policies which allow our resellers to maintain high profit margins through the sale of our products. We recognize that our success is tied to the success of our network of authorized resellers. We also know that our resellers invest significant time and resources to deliver an extraordinary customer experience. We want to protect their ability to do so, while at the same time discouraging price-based advertising that would be detrimental to our authorized resellers’ service and support efforts. As a result, PNW has established this Minimum Advertised Price (MAP) Policy that authorized resellers must follow for the advertising and marketing of PNW products. 

2. Policy Statement 

PNW, in its sole discretion, reserves the right to discontinue doing business with any reseller that advertises any product(s) covered by this MAP policy at a price lower than the MAP. 

3. PNW Components’ MAP Policy Guidelines for PNW Components

Products MAP pricing for all PNW products can be found on your current price list. All advertised prices must be at or above MAP for all PNW products if a MAP price has been established by PNW. Resellers are not required to list prices in advertising. If a price is listed in an advertisement it must be at or above MAP. Other statements such as “call for price” or “call for quote” are acceptable and permitted. Resellers are also responsible for ensuring their PNW pricing is at or above MAP on internet search engines. Resellers are free to set the actual resale price of any product as long as it is at or above MAP price given the most recent publication of the price list. PNW’s MAP policy for all PNW products apply to advertising placements, including but not limited to: print ads (inserts, magazines, newspapers, catalogs, mail order catalogs, etc.), broadcast (radio and TV), direct mail, faxes, internet placement with third parties (banner ads, social media ads, broadcast emails, destination pages, third-party sites), internet placements on resellers own website, and any flyers, posters or coupons. 

From time to time, PNW may permit resellers to advertise MAP Products at prices lower than the MAP price. In such events, PNW reserves the right to modify or suspend the MAP price with respect to the affected products for a specified period of time by providing notice to all resellers of such changes. If resellers notice a MAP price drop from PNW, they are encouraged to reach out for clarification. 

Pricing Statements 

PNW’s MAP Policy does allow resellers to omit pricing entirely from advertisements and/or advertisement statements such as “Call for Price” or “Call for Quote.” 

Free Offers Associated with PNW Product 

Free shipping and/or handling, 0% sales tax, or free financing promotions do not violate the MAP. 

All PNW Products Price Matching Policies 

Price matching policies are acceptable. Price matching cannot be used as a valid reason for violations of PNW’s MAP Policy. Advertised price must always be at MAP or higher. 

4. Bundling Guidelines

“Bundling” or advertising PNW products for sale together with other products will violate this MAP policy when: 

1. The effective or stated price of the bundle represents a discount of greater than 15% of the MAP; or

2. The product(s) bundled with MAP products violate PNW’s Intellectual Property rights; or

3. The product(s) bundled with MAP products include words, packaging, graphics, or other indicia which may create customer confusion as to the source of the product(s); or

4. The effective or stated discount is greater than 15% of the highest priced item in the bundle. 

Product(s) bundled with the MAP products must not, without conspicuous warning, be: 

1. Technically incompatible; or 

2. Create or encourage additional risk of damage, bodily injury, or death to the customer if used together Rebate programs from PNW, whether on MAP products or otherwise, are exempt from this policy. 

5. Failure to Comply with the MAP Policy 

At the sole discretion of PNW, failure to comply with MAP, intentional and/or repeated failure to abide, may result in the immediate loss of Authorized Reseller status and your ability to purchase all PNW products both direct as well as through distribution. 

6. Policy Enforcement 

PNW will exercise a 2-warning rule for their MAP policy on a 12-month rolling basis. If a dealer with multiple store locations violates this MAP policy at any one store or location, or any associated website, then PNW will consider this to be a violation by the dealer. 

PNW reserves the right to cancel any pending orders, restrict future orders, or suspend dealers’ account if PNW reasonably believes:

1. A dealer has violated the provisions of this policy; or

2. A dealer intends to violate this policy. PNW is solely responsible for determining whether a MAP violation has occurred, as well as determining appropriate penalties. 

Waivers to this policy may be granted in PNW’s sole discretion in writing. In the event that PNW grants a waiver to this MAP policy, dealers must strictly adhere to the waiver letter. Deviation from the terms of the waiver letter is a violation of the MAP policy. 

Dealers are expected to provide reasonable cooperation in any PNW investigations regarding potential MAP policy violations. Hindering, obstructing or delaying MAP policy investigations is a violation of this MAP policy. 

This MAP policy will be enforced by PNW in its sole discretion and without notice. Dealers, distributors and resellers have no right to enforce the MAP policy. Policy violations may result in sanctions up to and including termination of our business relationship, as well as available remedies at law. 

***PNW will periodically issue updated pricing lists. Dealers must update all advertised pricing within 1 business day of receipt. Pricing changes will be communicated via email***

MAP Policy Confirmation Agreement

PNW places great value on the efforts of all resellers to represent our products and support their customers. Our MAP policy is intended to encourage competition for the sale of PNW products in a manner that is consistent with the long-term interests of our customers. We are sure that you share our commitment to customer satisfaction and as such, we ask that you acknowledge by signing this MAP confirmation agreement.